Welcome to Season 4! Free shipping on all orders over $150.

FREQUENTLY ASKED QUESTIONS

Tell us how we can help.

  • What is your return and exchange policy?

    We want you to be satisfied with your purchase, and we understand that sometimes a return is needed. We will gladly accept returns within 14 days of delivery.

    We will not be responsible for any shipping costs for returning items. Items must be returned unworn, unwashed, undamaged, and unused. All sale items are final sale.

    Please email us at order@greenacre.co if you want to inquire about a return.

    We do not offer exchanges.

  • Where is my order?

    Once your order has been shipped, you will receive a USPS tracking number in your order confirmation. Please contact USPS first if you are missing your order.

  • What forms of payment do you accept?

    We currently accept all major credit cards including Visa, MasterCard, Discover and American Express. We currently do not accept PayPal, Bitcoin, or checks.

  • How do I become a featured storyteller?

    For a chance to be a featured storyteller, you can visit here and share your story: http://www.greenacre.co/share-story/. If the story is appropriate and shares our mission statement, we will share your story and you will become a featured storyteller!

  • How long does it take my order to ship?

    Fulfillment and shipment takes up to 5-10 business days. You will receive a USPS tracking number in your email inbox once your order has been shipped.

  • Do you have a sizing chart?

    You can find a sizing chart for each specific product on the product page.

  • Are sold out items going to be restocked?

    Short answer, not really. Every collection of products we release is limited. If you want to be guaranteed a certain product, make sure you order when a new collection is dropped.

    We might bring back items from previous collections into new ones, but the safest bet to get what you want is to just order early before¬†it’s all gone. There are sometimes¬†instances where we do inventory or get returns, and those would be added back into our stock. For the latest updates, follow us on our Instagram: greenacre.co

Giving Back

Green Acre is working together with local non-profit organizations that empower the youth in discovering their passions and creating lifelong memories.

A portion of all your purchases of Green Acre products will be donated to these organizations to help underprivileged youth create their own stories in life.

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The Green Acre Community

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